Terms of Service

1. Use of This Website

You may use this website for lawful purposes and for learning about TrenchlessPHX and its sewer inspection, repair, rehabilitation, and related services.

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes.
• Attempt to interfere with the operation, security, or availability of the website.
• Access or attempt to access areas, systems, or information that are not intended for public access.
• Submit information that is knowingly false, misleading, malicious, or intended to impersonate another person.
• Copy, reproduce, modify, distribute, or commercially exploit website content without appropriate permission.

2. Service Information and Estimates

Information published on this website is provided for general informational purposes. Service descriptions, availability, scheduling, pricing, estimated project duration, warranty information, and other details may vary based on the property, pipe condition, access, materials, local requirements, and the scope of work.

A request submitted through the website does not by itself create a service contract or guarantee that a particular service, price, appointment time, or repair method will be available.

Any project-specific terms are governed by the written estimate, proposal, work authorization, service agreement, or other documentation provided for that project.

3. Website Forms and Communications

If you submit your name, phone number, email address, property information, or other details through the website, you represent that the information you provide is accurate to the best of your knowledge and that you are authorized to provide it.

By submitting a request for information or service, you may be contacted regarding your inquiry, appointment, estimate, or requested service. Our handling of personal information is described in our Privacy Policy.

Submitting a form does not guarantee a response within a particular period unless a specific response time is expressly confirmed by TrenchlessPHX.

4. Appointments, Access, and Property Conditions

Customers are responsible for providing reasonable access to the property and work areas needed for an inspection or service. Customers should disclose known conditions that may affect the work, including known utility locations, access restrictions, previous repairs, structural concerns, or other relevant site conditions.

Appointment times may be affected by emergencies, weather, permitting, site conditions, equipment availability, utility conflicts, or circumstances outside our reasonable control.

Specific customer responsibilities, access requirements, preparation instructions, cancellation terms, and charges, if any, may be stated in the applicable project documentation.

5. Pricing, Payment, and Project Terms

Prices displayed on the website are not necessarily a quote for a particular property or project. Final pricing may depend on inspection findings, pipe length, access points, repair method, materials, permitting, site conditions, and the scope authorized by the customer.

Where a written estimate or service agreement is provided, that document controls the project-specific price and payment obligations. Customers are responsible for paying amounts due under the applicable agreement.

Financing, credit-card processing, insurance claims, or other payment arrangements may be subject to separate terms and eligibility requirements.

6. Permits and Third-Party Requirements

Some sewer repair or replacement projects may require permits, inspections, utility coordination, approvals, or compliance with requirements imposed by a municipality or other authority.

Where TrenchlessPHX agrees in writing to handle a permit or inspection as part of a project, that responsibility is limited to the scope stated in the applicable agreement. Governmental processing times and decisions are outside our control.

7. Warranties and Guarantees

Any warranty, workmanship guarantee, manufacturer warranty, or service guarantee applies only to the extent expressly provided in the applicable written project documentation.

Website statements about warranties or expected service life are general descriptions and should not be treated as a project-specific warranty unless incorporated into a written agreement.

Warranty coverage may be subject to exclusions, maintenance requirements, installation conditions, misuse, third-party work, changes to the property, or other terms stated in the applicable warranty.

8. Third-Party Websites and Services

The website may contain links to third-party websites, maps, review platforms, payment providers, social networks, scheduling tools, or other external services. These third parties operate independently and may have their own terms and privacy policies.

TrenchlessPHX is not responsible for the availability, content, security, accuracy, or practices of third-party websites or services that we do not control.

9. Intellectual Property

Unless otherwise indicated, the website and its content—including text, graphics, logos, photographs, page layouts, branding, and other materials—are owned by or used by TrenchlessPHX and may be protected by applicable intellectual-property laws.

You may view and use the website for personal, non-commercial purposes. You may not reproduce, republish, distribute, modify, create derivative works from, or commercially exploit website materials without prior written permission, except where applicable law permits otherwise.

10. Accuracy of Website Content

We aim to keep the website useful and current, but information may occasionally contain errors, omissions, outdated details, or information that changes over time.

We may update, modify, suspend, or remove website content or features at any time without prior notice. Nothing on the website should be interpreted as a guarantee that any particular service, appointment, price, result, or availability will remain unchanged.

11. Disclaimer of Certain Website Representations

The website is provided for general informational and communication purposes. To the extent permitted by applicable law, website content is provided without warranties that the website will always be available, uninterrupted, error-free, secure, or completely current.

Information on the website does not constitute engineering, legal, financial, insurance, or other professional advice. Property-specific repair recommendations should be based on an appropriate inspection and the applicable written project documentation.

12. Limitation of Liability

To the maximum extent permitted by applicable law, TrenchlessPHX and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of the website or reliance on general website information.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law. Project-specific liability, remedies, warranties, and limitations may be governed by the written agreement applicable to the particular service.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights through information or materials you submit to the website.

14. Emergency and Safety Information

Website information is not a substitute for immediate professional assistance in an emergency. If you have an active sewage backup, flooding, exposed electrical hazard, structural danger, or another condition presenting an immediate threat to people or property, take appropriate safety precautions and contact the appropriate emergency or utility service.

Do not rely solely on information provided through this website to diagnose an urgent safety or property condition.

15. Changes to These Terms

We may update these Terms of Service from time to time. When we make changes, we may update the effective date shown at the top of this page. Your continued use of the website after updated terms are posted constitutes acceptance of the updated terms to the extent permitted by law.

16. Governing Law

These Terms are intended to be governed by the laws applicable in the State of Arizona, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any project-specific dispute-resolution provisions in a signed service agreement, estimate, or other contract may apply separately to that project.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

18. Entire Agreement for Website Use

These Terms, together with the Privacy Policy and any other notices expressly incorporated into the website, describe the general terms governing use of the website. They do not replace a separate written contract governing a specific service or project.